Frequently Asked Questions
A chatbot is a series of automated conversations that can answer common questions from your customers over Facebook Messenger. This could be to explain what your product or service does, gather information about the customer, deliver helpful content, or nurture them towards a sale.
Automated responses are just 1 message that get sent out to your customer. PlayChat’s automation system is far more intricate and builds an automated conversation with your customers. You have the ability to do so much more like build custom quote, booking & loyalty systems inside of these automation systems. You can collect customer information like email & phone numbers and nurture leads towards a sale all while you’re sleeping. Something you can’t do on Facebook’s “automated responses”.
Having a chatbot allows your customers to have a conversation with your business on autopilot. Our chatbot is able to showcase your services, give quick access to your businesses contact details, collect relevant customer information such as email & phone number. Generate automated quotes, make bookings for your business and much more. All of this is done through Facebook messenger and your custom built chatbot takes care of the conversation, so you can save time and focus on what you do best.
Of course! The purpose of your chat bot is to make conversation flow a lot smoother and get back to your customers 24/7 so when you’re not available, you customers don’t need to wait to get their answers.
A messenger automation system takes us between 2-7 days depending on the functionalities behind it.
Sure we have many demos we have integrated with the PlayChat Facebook page.
Check Them Out Below.